Contact information
CONTACT US
Last updated: March 9, 2026
Thank you for visiting FanPay.
If you have any questions about our products, orders, shipping, refunds, or policies, our customer support team is here to help.
--------------------------------------------------
CUSTOMER SUPPORT
Email:
Website: www.arisotec.com/
Phone: + 1 914 2943736
--------------------------------------------------
BUSINESS ADDRESS
1209 MOUNTAIN RD PL NE STE N, United States
--------------------------------------------------
SUPPORT HOURS
Monday – Friday | 9 AM – 5 PM (EST)
--------------------------------------------------
RESPONSE TIME
We aim to respond to all customer inquiries within 72 hours during business days.
--------------------------------------------------
ORDER SUPPORT
When contacting us about an order, please include:
• Order number
• Name used during checkout
• Description of the issue
This helps us assist you more quickly.
--------------------------------------------------
GENERAL INQUIRIES
For general questions regarding:
• Orders
• Shipping
• Returns and refunds
• Product information
--------------------------------------------------
BUSINESS INFORMATION
Store Name: FanPay
Website: www.arisotec.com
Email:
Thank you for choosing FanPay.