Shipping policy
SHIPPING POLICY
Last updated: March 9, 2026
Thank you for shopping with FanPay. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from www.fanpay.com.
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1. ORDER PROCESSING TIME
All orders are processed within 1-3 business days.
Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed. If there will be a significant delay in the shipment of your order, we will contact you via email.
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2. SHIPPING DESTINATIONS
We currently ship to:
United States and International destinations
International shipping availability may vary depending on local shipping carriers and regulations.
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3. SHIPPING DELIVERY TIMES
Estimated delivery times depend on the destination and shipping carrier.
Domestic Shipping (within the United States):
3-7 business days after dispatch.
International Shipping:
7-15 business days after dispatch.
Please note that these delivery times are estimates and are not guaranteed.
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4. SHIPPING COSTS
Shipping costs are calculated at checkout based on:
- destination
- package weight
- shipping carrier rates
Any applicable shipping charges will be clearly displayed before you complete your purchase.
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5. ORDER TRACKING
Once your order has shipped, you will receive a confirmation email containing a tracking number so you can monitor the delivery of your package.
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6. CUSTOMS, DUTIES, AND TAXES
For international orders, customs duties, import taxes, or additional fees may be applied by the destination country.
These charges are the responsibility of the customer and are not controlled by FanPay.
We recommend contacting your local customs office for more information regarding import regulations.
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7. SHIPPING DELAYS
Delivery delays may occur due to factors outside our control, including:
- customs inspections
- carrier delays
- severe weather
- global logistics disruptions
- incorrect shipping information
FanPay is not responsible for delays caused by shipping carriers or customs authorities.
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8. LOST OR STOLEN PACKAGES
FanPay will assist customers in opening an investigation with the shipping carrier if a package is lost during transit.
Customers should ensure that the shipping address provided during checkout is accurate.
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9. INCORRECT SHIPPING ADDRESS
If a shipping address is entered incorrectly, please contact us immediately at support@spherememories.com.
We cannot guarantee address changes after an order has been processed or shipped.
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10. CONTACT INFORMATION
If you have any questions about shipping or delivery, please contact us:
Store: FanPay
Email:
Website: www.arisotec.com